FAQ

HERE ARE SOME COMMONLY ASKED QUESTIONS ABOUT WHAT WE DO:

  • What we do: We build two models: the Carolina and the Basecamp. We also offer rough in’s and DIY kits. We no longer offer ground up custom work or installs.
  • Do you do custom work? No, we are not a custom builder. We do offer personalized options for our models such as your choice of paint, flooring, countertops, and fixtures. You can also pick from our list of bolt-on features like air conditioning, heater, awning, swivels and more!
  • Do you offer rough ins? Yes! We offer rough in’s that provide a solid foundation for you to continue to build on. Visit our rough in page for more information.
  • What van models does CVB build? We currently only build out high roof Promaster 159″ and 159″ ext., and Sprinter 144″ vans.
  • Can I supply the van? Yes, we allow you to supply the van as long as it is a new (not preowned) Promaster 2500 159″ high roof cargo van or Sprinter 144″ van. Due to van shortages, we often have several vans on order from the factory that are available to purchase through our dealer. We are a bit more relaxed with our rough ins. We will accept used vans but take it on a case by case basis
  • Do you offer financing? Yes, we offer financing through Hearth. More info can be found on our Financing page
  • How much do your builds cost? Visit our Get and Estimate page for up to date pricing
  • What can be personalized on a build? We allow you to pick finishes such as paint, flooring, fixtures, countertops and other various cosmetic materials, as well as “bolt on” options like solar, heaters, and awnings. We will not rework a build once it is completed. A list of add on’s can be found on the Carolina and Basecamp pages.
  • How do I order a van? Give us a call or shoot us an email here!
  • Do your vans have warranties? Most new vans have a factory warranty on them that covers the van itself. We warranty our work for one year after completion of the van (with the exception of neglect or abuse on the part of the customer). Most of the components in these builds also have a factory warranty.
  • Are all materials covered in the purchase price? All materials involved in the build are included in the final quote. We use the highest quality materials to ensure reliability, longevity, and trustworthy warranties.